All your tools in one place
From submitting claim forms to tracking the claim’s progress, the broker portal will be your best friend. With instant access to all necessary tools and support, you can efficiently lodge and manage claims, ensuring a smooth and simple experience for your clients. Find the right claim form for your policy, complete it and return it to us.
Introducing STRIVE
STRIVE is your go-to resource for the latest insights, tools, and support to help you excel in serving your clients. Stay informed and empowered with our comprehensive guides, updates, and expert content, all designed to help enhance your brokerage success. Plus, the latest STRIVE Report dives into the macro-economic, social, and environmental issues impacting the insurance industry.
Get access to more via partnerships
We are proud to offer insurance options through established long-lasting partnerships with many of Australia’s leading financial institutions and other organisations who share our values and commitment to making your world a safer place.
Learn about brokers
Using a broker helps you get a more personalised service, expert guidance, and access to a wide range of insurance products. Brokers can advocate for you during claims, helping to ensure smooth handling and fair outcomes. They can also offer ongoing support to adapt your coverage as your needs change, helping to make the insurance process easier and more effective.
Finding the right broker
The right broker helps to provide tailored insurance solutions, understands your unique needs, and can offer expert guidance.
How to use a broker
Find a broker
Use the National Insurance Brokers’ Association’s ‘broker-search’ tool to find brokers in your local area or that specialise in your type of business.
Broker finds your policy
Insurance brokers use their specialised knowledge to help recommend suitable policy options and inclusions for your insurance needs.
Make a claim via your broker
If you need to make a claim, your insurance broker will advocate for you at claims time and will liaise directly with the insurer on your behalf.