Broker contacts | CGU insurance

Need to find the right person or team within CGU? Please access our key contacts and quick reference guides from the below list.

Need to lodge a client’s claim? We recommend that brokers log into the CGU Broker Portal for efficient lodgement and tracking of claims activity. We have also provided a range of PDF claim forms which provide instructions on how to return the completed forms for action by our claims team.

Broker login

Global key resources

Contacts

Brokers in NSW/ACT Contact Sheet

Brokers in QLD Contact Sheet

Brokers in SA/NT Contact Sheet

Brokers in VIC/TAS Contact Sheet

Brokers in WA Contact Sheet

Claims contacts all states

Workers Comps Contact Sheet

Claim forms

Professional indemnity insurance notification form

Boat claim form

Electrical damage claim form

Personal accident or illness claim form

Audit costs insurance claim form

Tax audit insurance claim form

Combined professional indemnity and broadform liability claim form

Fidelity notification claim form

Defamation insurance notification form

Directors and officers liability insurance notification form

Employment practices liability insurance notification form

Liability notification form

Malpractice insurance notification form

State specific resources

Australian Capital Territory

Standard contact sheets and quick references

Brokers in NSW/ACT Contact Sheet

Brokers in NSW/ACT Quick Reference Guide

Employers

ACT Employers Indemnity Policy

Certificate of Capacity - Fillable

Certificate of Capacity - PDF

Customer Feedback Form

Direct Credit Application Form

Employee's Claim Form

Employer Information Pack

Employer Wage Reimbursement Invoice

Employer's Claim Form

Employers Indemnity Proposal Form ACT

Information for Employers Rights & Responsibilities

Information for Employers to be Displayed

Injury Management Program

Injury Management Services

Notification of Injury Form

Online Initial Notification of Injury Reference Guide

Online Injury Notification

Return to Work Plan

Return to Work Plan Guide

Wage Reimbursement Schedule ACT

Witness Statement

Injured workers

Direct Credit Application Form

Early Notification of Injury Form

Employee's Claim Form

Information for Workers Rights & Responsibilities

Internal Dispute Resolution Process

Medical and/or Other Expenses Form

Online initial notification of injury reference guide

Travel Reimbursement Form

New South Wales

Standard contact sheets and quick references

Brokers in NSW/ACT Contact Sheet

Brokers in NSW/ACT Quick Reference Guide

Northern Territory

Standard contact sheets and quick references

Brokers in SA/NT Contact Sheet

Brokers in SA/NT Quick Reference Guide

Employers

Customer Feedback Form

Direct Credit Application Form

Employer Calculation of NWE

Employer Calculation of NWE - Non Cash Benefits

Employer Wage Reimbursement Invoice

Employers Indemnity Policy

Employers Indemnity Proposal

Employers Information Pack

Information for Employers - Rights & Responsibilities

Information For Workers - Rights & Responsibilities

Injury Management Services

Journey Report Form

Medical and/or Other Expenses Form

Notification of Injury Form

Online Injury Notification

Recurrence of Injury form

Return to Work Plan

Return to Work Plan Guide

Travel Reimbursement Form

Wages Declaration

What to do When an Injury Occurs Employees

What to do When an Injury Occurs Employer

Witness Statement

Workers Compensation Claim Form

Injured workers

Customer Feedback Form

Direct Credit Application Form

Information For Workers - Rights & Responsibilities

Internal Dispute Resolution Process

Journey Report Form

Medical and/or Other Expenses Form

Notification of Injury Form

Online Injury Notification

Recurrence of Injury form

Travel Reimbursement Form

What to do When an Injury Occurs Employees

Workers Compensation Claim Form

Queensland

Standard contact sheets and quick references

Brokers in QLD Contact Sheet

Brokers in QLD Quick Reference Guide

South Australia

Standard contact sheets and quick references

Brokers in SA/NT Contact Sheet

Brokers in SA/NT Quick Reference Guide

Tasmania

Standard contact sheets and quick references

Brokers in VIC/TAS Contact Sheet

Brokers in VIC/TAS Quick Reference Guide

Employers

About Online Injury Notification TAS

Customer Feedback Form

Direct Credit Application Form

Employer Wage Reimbursement Invoice

Employer Indemnity Insurance Proposal TAS

Employer Information Pack

Employers Indemnity Insurance Policy TAS

Information for Employers Rights & Responsibilities

Injury Management Program

Injury Management Services

Journey Report Form

Notification of Injury Form

Recurrence of Injury form

Register of Alternate Duties TAS

Renewal Confirmation and Calculation Sheet TAS

Return to Work Plan

Return to Work and Injury Management Plan Guide

Section 33 Notice of Right to Make a Worker's Compensation Claim

Statement of Wages Form TAS

Witness Statement

WorkCover TAS - Injury Management: Making it Work

WorkCover TAS - The Benefits of Returning to Work

Workers Claim For Compensation Form TAS

Workers Compensation Handbook: The Basics

Injured workers

Direct Credit Application Form

Information for Workers Rights & Responsibilities

Internal Dispute Resolution Process

Medical and/or Other Expenses Form

Travel Reimbursement Form

WorkCover TAS - Injury Management: Making it Work

WorkCover TAS - The Benefits of Returning to Work

Workers Claim For Compensation Form TAS

Workers Compensation Handbook: The Basics

Victoria

Standard contact sheets and quick references

Brokers in VIC/TAS Contact Sheet

Brokers in VIC/TAS Quick Reference Guide

Western Australia

Standard contact sheets and quick references

Brokers in WA Contact Sheet

Brokers in WA Quick Reference Guide

Employers and injured workers

WA Workers Compensation Modernisation FAQ

Important Update Regarding Workers Compensation Legislation in Western Australia

About Online Injury Notification WA

Customer Feedback Form

Direct Credit Application Form

Employer Income Compensation Reimbursement Request

Employers Indemnity Policy WA for policies renewing before 1 July 2024

Employers Report Form

Workers Compensation Insurance Application

Employer Information Pack

Information for Employers - Rights & Responsibilities

Information for Workers - Rights & Responsibilities

Injury Management Services

Insurance Broker Consent Authority

Internal Dispute Resolution Process

Journey Report Form

Medical and/or Other Expenses

Notification of Injury Form

Recurrence of Injury Form

Return to Work Program

Return to Work Program Guide

Travel Reimbursement Form

What to do when an injury occurs - Process for Employees

What to do when an injury occurs - Process for Employers

Witness Statement

Non-Resident Worker - Incapacity Declaration

Worker not residing in WA - Information Sheet

Workers Compensation Claim Form

Workers Compensation Insurance Policy WA for policies renewing on or after 1 July 2024

Declaration of Actual Remuneration and Important Information (for policies commenced or renewed on or after 1st July 2024)

Declaration of Estimated Remuneration and Important Information (for policies commenced or renewed on or after 1st July 2024)