For general enquiries, call 13 24 81
(For personal Insurance 8am–8pm AEDT, Mon–Fri)
(For business Insurance 8am–8pm AEDT, Mon–Fri)
(For personal insurance 8am–8pm AEDT, Mon-Fri)
(For business insurance 8am–8pm AEDT, Mon-Fri)
Pay your excess online (car and home claims)
If your car claim is for glass damage only, call us on 13 24 80
(For personal insurance 8am–8pm AEDT, Mon-Fri)
(For business insurance 8am–8pm AEDT, Mon-Fri)
Request a quote from a business insurance specialist
For personal insurance 8am–8pm AEDT, Mon–Fri
For business insurance 8am–8pm AEDT, Mon–Fri
From overseas, call +61 3 9601 8222
We're available 24 hours, 7 days
If your business has been affected by COVID-19 and you have business interruption cover, talk to us about making a claim on 13 24 81.
There have been two test cases in relation to business interruption cover and COVID-19 impacts. Information about these test cases is available on the Insurance Council of Australia's website.
Log in to CGU Online to see your policy details and download documents
Request a Certificate of Currency online
Requet a Tax Invoice online
Request a Certificate of Insurance online
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