Car claims form

Notify us of your claim.

NOTE:
Due to the significant weather events, delays may be expected in processing your claim. If your matter is urgent please call our CGU Claims team on 132480.

** You must complete at least one field

Repairer Options
We have built strong relationships with our network made up of over 400 trusted Partner Repairers across Australia. They are chosen based on skill, customer service, industry experience, facilities, and quality of workmanship. With our partner repairers, we know customers will get the highest standards of quality, safety and service. Our Partner Repairers can be located at www.cgu.com.au/partner-repairers. Please note that for each repairers listed in your search, we confirm we have a relevant interest in them meaning there is a financial, contractual or other arrangement between us.

Choice of Repairer Disclosure:
You have a choice of repairer for your vehicle. Please refer to your policy documents for details.

About you

First name (required) *

Surname (required) *

Address (required) *

Street address

Address 2

Apartment, Suite, Unit, Building, Floor, etc

Suburb (required) *

Postcode (required) *

Telephone Number (Home) **

Include area code and remove spaces, e.g. 03xxxxxxxx

Telephone Number (Mobile) **

Remove spaces, e.g. 04xxxxxxxx

Email address (required) *

Preferred contact method (required) *

Your policy details

Name of Insured (required) *

Policy holder name

Policy Number

Vehicle Registration (required) *

Are you registered for GST purposes? (required) *

ABN (required) *

Enter your ABN using the following format: XX XXX XXX XXX

Have you claimed or are you entitled to claim an input tax credit on the GST applicable to this policy? (required) * Yes No Not sure

Specify the amount claimed or entitled to be claimed

Enter the amount as percentage 1-100 (%)

Are you entitled to claim an input tax credit on the repair/replacement of the item(s) which are the subject of this claim? (required) * Yes No Not sure

What is your percentage entitlement?

Enter the amount as percentage 1-100 (%)

About your claim

What date did it occur? (required) *

YYYY

What time did it occur?

Where did it occur?

Street address & Suburb

What happened? (required) *

Describe in detail how the accident occurred and details of the damage. It is important to be as accurate as possible. Please tell us which driver you feel is at fault, and why.

Was the incident reported to the Police?

Police Report Number (required) *

Where is the vehicle located now?

Was the vehicle towed?

Name of the driver?

Date of Birth?

YYYY

Other parties involved

Were there any other vehicles involved or property damaged during the incident?

Name

Address

Contact number

Car registration

Insurance details

I Agree (required) *

I agree to CGU handling my personal information in accordance with CGU's Privacy & Security policies.

Car claims form

Notify us of your claim.

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