Welcome to CGU insuring ambition

Our ambition is to protect your ambition. We have backed individuals and small businesses across Australia since 1861. Today, in partnership with insurance brokers, we continue to help protect the assets, livelihoods, and ambitions of Australians right across the continent - helping people who see the world for what it could be, not just for what it is.

All your tools in one place

From submitting claim forms to tracking the claim’s progress, the broker portal will be your best friend. With instant access to all necessary tools and support, you can efficiently lodge and manage claims, ensuring a smooth and simple experience for your clients. Find the right claim form for your policy, complete it and return it to us.

Introducing STRIVE

STRIVE is your go-to resource for the latest insights, tools, and support to help you excel in serving your clients. Stay informed and empowered with our comprehensive guides, updates, and expert content, all designed to help enhance your brokerage success. Plus, the latest STRIVE Report dives into the macro-economic, social, and environmental issues impacting the insurance industry.

Get access to more via partnerships

We are proud to offer insurance options through established long-lasting partnerships with many of Australia’s leading financial institutions and other organisations who share our values and commitment to making your world a safer place.

For customers

Learn about brokers

Using a broker helps you get a more personalised service, expert guidance, and access to a wide range of insurance products. Brokers can advocate for you during claims, helping to ensure smooth handling and fair outcomes. They can also offer ongoing support to adapt your coverage as your needs change, helping to make the insurance process easier and more effective.

Finding the right broker

The right broker helps to provide tailored insurance solutions, understands your unique needs, and can offer expert guidance.

How to use a broker

Find a broker

Use the National Insurance Brokers’ Association’s ‘broker-search’ tool to find brokers in your local area or that specialise in your type of business.

Broker finds your policy

Insurance brokers use their specialised knowledge to help recommend suitable policy options and inclusions for your insurance needs.

Make a claim via your broker

If you need to make a claim, your insurance broker will advocate for you at claims time and will liaise directly with the insurer on your behalf.