Car claims form

Notify us of your claim.

NOTE:
Due to the significant weather events, delays may be expected in processing your claim. If your matter is urgent please call our CGU Claims team on 13 24 80.

**You must complete at least one field

Repairer Options
We have built strong relationships with our network made up of over 400 trusted Partner Repairers across Australia. They are chosen based on skill, customer service, industry experience, facilities, and quality of workmanship. With our partner repairers, we know customers will get the highest standards of quality, safety and service. Our Partner Repairers can be located at www.cgu.com.au/partner-repairers. Please note that for each repairers listed in your search, we confirm we have a relevant interest in them meaning there is a financial, contractual or other arrangement between us.

Choice of Repairer Disclosure:
You have a choice of repairer for your vehicle. Please refer to your policy documents for details.

About you




Street address

Apartment, Suite, Unit, Building, Floor, etc



Include area code and remove spaces, e.g. 03xxxxxxxx

Remove spaces, e.g. 04xxxxxxxx

Your policy details


Policy holder name



Enter your ABN using the following format: XX XXX XXX XXX
Have you claimed or are you entitled to claim an input tax credit on the GST applicable to this policy? (required)

Enter the amount as percentage 1-100 (%)
Are you entitled to claim an input tax credit on the repair/replacement of the item(s) which are the subject of this claim? (required)

Enter the amount as percentage 1-100 (%)

About your claim



Street address & Suburb

Describe in detail how the accident occurred and details of the damage. It is important to be as accurate as possible. Please tell us which driver you feel is at fault, and why.



Other parties involved