Driva Car Insurance

Want to know more about your car insurance cover, manage your policy or make a claim?

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Have a car insurance question?

Are you having trouble logging in or registering?

If you are have any issues logging in or registering, call us on 1300 943 690 (8am–8pm AEDT, Mon–Fri).

Can I make a claim online?

Yes, you can make a claim online.

  1. Log in to your account
  2. Scroll to the Claims section
  3. Click on Create claim.

What can I do in my online account?

Logging in to your account gives you access to a range of services. By logging in you can update your contact details, change your payment method and view your policy documents.

You can log in your account here.

If a learner driver uses my car, do I need to list them on my policy?

You don’t need to list them on your policy unless they’re the registered owner of the car. We cover anyone who drives your car if they’re following the conditions of their licence. However, for any driver not listed on your policy an undisclosed driver excess may apply.

Making a claim

Call about your claim

Step 1. Call 132 480 (24 hours/7 days a week) with your policy number and any details you have (like where the incident happened and if anyone else was involved).

Step 2. We’ll assign one of our consultants to your claim and give you a claim reference number.

Save time and claim online

Log in to your Driva account to make a claim online.

Make a claim

Claim online anytime. Simply log in to your account and follow the steps.

Log in to your account

Feedback & complaints

You can give us feedback or make a complaint online or over the phone.

Talk to us online
Call 1300 943 690 (8am–8pm AEDT, Mon–Fri)