Building and Contents Insurance

Compare Building & Contents Insurance

CGU’s combined Building & Contents Insurance is our most popular type of home insurance, giving you cover for both your home and the many things inside it. You’ve got three options for your Building & Contents Insurance.

Premium cover

Accidental damage

Enjoy ultimate peace of mind with CGU's highest level of cover for your contents. As well as cover for events like flood, fire and theft, Premium will cover you for almost any type of accidental loss or damage. What’s more, your contents are covered anywhere in Australia and NZ for up to 90 days at a time.

Quality cover

Listed events

Get exceptional value for money with Quality cover, and know that you’re covered for a very wide range of natural disasters, weather events, break-ins and more.

Basic cover

Fundamentals

Basic has you covered for floods, fires, break-ins and more. You’ll be pleasantly surprised at just how much cover you get!

Compare our three covers

Premium cover

Premium cover

Accidental damage

Accidental damage or accidental loss
Valuable items

Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc

Up to 20% of your sum insured or up to $7,500, whichever is greater
(includes GST)

Up to $2,500 per item, pair, set, collection or system as applicable

Optional additional valuables cover

Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)

Contents at home in the open air
Burning out of electrical motors

for motors up to 15 years old

Food spoilage

Following certain events, see the PDS for details

Up to $500 (includes GST) under this additional cover

Vet expenses if your pet is injured in a road accident

Up to $500
(includes GST)

Flood Cover
New-for-old replacement cover (Contents)
Alternative accommodation

Paid in addition to the sum insured
(Up to 10% sum insured)

Removal of debris and demolishing costs

Paid in addition to the sum insured
(Up to 10% sum insured)

Architects, surveyors and legal fees

Paid in addition to the sum insured
(Up to 10% sum insured)

Credit card and transaction card misuse

$5,000
(includes GST)

Replacing keys and recoding of locks and barrels
Fine art, paintings and works of art

Up to $20,000 per item unless specified (includes GST)

CDs, DVDs, Blu-Ray discs and software

Up to $20,000 per item or boxed set
(includes GST)

Quality cover

Quality cover

Listed Events

Accidental damage or accidental loss
Valuable items

Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc

Up to 20% of your sum insured or $5,000, whichever is greater
(includes GST)

Up to $2,500 per item, pair, set, collection or system as applicable

Optional additional valuables cover

Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)

Contents at home in the open air

Up to $2,000 for the events listed
(includes GST)

Burning out of electrical motors

for motors up to 15 years old

Food spoilage

Following certain events, see the PDS for details

Up to $500 (includes GST) under this additional cover

Vet expenses if your pet is injured in a road accident

Up to $500
(includes GST)

Flood Cover
New-for-old replacement cover (Contents)
Alternative accommodation

Paid in addition to the sum insured
(Up to 10% sum insured)

Removal of debris and demolishing costs

Paid in addition to the sum insured
(Up to 10% sum insured)

Architects, surveyors and legal fees

Paid in addition to the sum insured
(Up to 10% sum insured)

Credit card and transaction card misuse

$5,000
(includes GST)

Replacing keys and recoding of locks and barrels

$1,000
(includes GST)

Fine art, paintings and works of art

Up to $20,000 per item unless specified (includes GST)

CDs, DVDs, Blu-Ray discs and software

Up to $20,000 per item or boxed set
(includes GST)

Basic cover

Basic cover

Fundamentals

Accidental damage or accidental loss
Valuable items

Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc

Up to $2,000
(includes GST)

Up to $1,000 per item, pair, set, collection or system as applicable

Optional additional valuables cover

Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)

Contents at home in the open air

Up to $1,000 for the events listed
(includes GST)

Burning out of electrical motors

for motors up to 15 years old

Food spoilage

Following certain events, see the PDS for details

Vet expenses if your pet is injured in a road accident
Flood Cover
New-for-old replacement cover (Contents)
Alternative accommodation

Paid in addition to the sum insured
(Up to 10% sum insured)

Removal of debris and demolishing costs

Paid in addition to the sum insured
(Up to 10% sum insured)

Architects, surveyors and legal fees

Paid in addition to the sum insured
(Up to 10% sum insured)

Credit card and transaction card misuse

$1,000
(includes GST)

Replacing keys and recoding of locks and barrels

$1,000
(includes GST)

Fine art, paintings and works of art

Up to $20,000 per item unless specified (includes GST)

CDs, DVDs, Blu-Ray discs and software

Up to $20,000 per item or boxed set
(includes GST)

Compare our three covers

Compare our three covers

Premium cover

Premium cover

Accidental damage

Quality cover

Quality cover

Listed Events

Basic cover

Basic cover

Fundamentals

Accidental damage or accidental loss
Valuable items

Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc

Up to 20% of your sum insured or up to $7,500, whichever is greater
(includes GST)

Up to $2,500 per item, pair, set, collection or system as applicable

Up to 20% of your sum insured or $5,000, whichever is greater
(includes GST)

Up to $2,500 per item, pair, set, collection or system as applicable

Up to $2,000
(includes GST)

Up to $1,000 per item, pair, set, collection or system as applicable

Optional additional valuables cover

Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)

Contents at home in the open air

Up to $2,000 for the events listed
(includes GST)

Up to $1,000 for the events listed
(includes GST)

Burning out of electrical motors

for motors up to 15 years old

Food spoilage

Following certain events, see the PDS for details

Up to $500 (includes GST) under this additional cover

Up to $500 (includes GST) under this additional cover

Vet expenses if your pet is injured in a road accident

Up to $500
(includes GST)

Up to $500
(includes GST)

Flood Cover
New-for-old replacement cover (Contents)
Alternative accommodation

Paid in addition to the sum insured
(Up to 10% sum insured)

Removal of debris and demolishing costs

Paid in addition to the sum insured
(Up to 10% sum insured)

Architects, surveyors and legal fees

Paid in addition to the sum insured
(Up to 10% sum insured)

Credit card and transaction card misuse

$5,000
(includes GST)

$5,000
(includes GST)

$1,000
(includes GST)

Replacing keys and recoding of locks and barrels

$1,000
(includes GST)

$1,000
(includes GST)

Fine art, paintings and works of art

Up to $20,000 per item unless specified (includes GST)

CDs, DVDs, Blu-Ray discs and software

Up to $20,000 per item or boxed set
(includes GST)

Terms and conditions apply to all cover types so please review the PDS for full terms and conditions.

Product Disclosure Statements

Before you decide on the cover that’s right for you, read the Product Disclosure Statement (PDS) and Target Market Determinations. In the PDS you’ll learn everything you need to know about what’s covered and what’s not.

For previous policy booklets, check our policy booklets page.

Building & Contents Insurance FAQs

What is Building & Contents Insurance?

When you take out Buildings & Contents Insurance, you’re taking out cover for both the home you live in (including your garage, shed and other structures on your property) plus its contents. It’s the most comprehensive type of home insurance you can take out.

How much you’re covered for depends on a few things. You choose the sum insured for both your home and its contents, and then you can choose from three levels of cover – Premium, Quality or Basic.

To really wrap your head around what’s covered with our Buildings & Contents Insurance, you should take a look at each Product Disclosure Statement (PDS):

How much does Building & Contents Insurance cost?

When we calculate your home insurance premium, we look at a whole range of factors – from the materials used to build your home to its location.

The best way to answer this question is to complete a quick quote.

What isn't covered by Building & Contents Insurance?

This depends on the type of policy you’ve taken out. Each of our Buildings & Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover.

We encourage you to read your PDS to see the full list of what is and isn’t covered:

Is Building & Contents Insurance best for me?

Our Building & Contents Insurance is the most popular type of home insurance. Most people choose this comprehensive cover because, if your home is damaged in a weather event or other incident, then it’s pretty likely that your contents will be damaged too.

Say, for example, your home is flooded. Not only do you need to repair or replace some of the walls (part of the building) but you will also need to repair or replace carpets, furniture and valuable items (all considered contents).

Please read through these Product Disclosure Statements (PDSs) to get a better idea of whether Building & Contents Insurance is right for you:

Need help?

We’re here to help you when you are working out which home insurance policy is right for you. Our friendly CGU insurance specialists can answer all your questions, or you can turn to an insurance adviser for help in assessing your risk and working out the right cover for your needs.

Understanding your Building & Contents Insurance quote

Amount insured

Whether you’re insuring your building, your contents or both, the higher the sum you choose to insure then the higher your premium will be.

Your location

Some areas are more prone to burglary or damage than others. CGU calculates the probability of an event occurring in your area and applies it to your premium.

Your excess

The higher your excess (which is the amount you pay when you make a claim), the lower your premium will be. This is entirely up to you.

How the house is built

Some building materials are more prone to damage or are more expensive to replace than others.

Whenever you need us, we're right here

Your very own claims specialist

In most cases, you’ll deal with one person from CGU. They’re here to answer your questions and support you throughout the claim.

Making sure you're OK

If your home is badly damaged and you find yourself without anywhere to live, we’ll look after you with temporary accommodation for up to 12 months.

How to claim

Step 1. Call 13 24 80 with your policy number and any details you have (like where the incident happened and if anyone else was involved).

Step 2. We’ll assign one of our consultants to your claim and give you a claim reference number.

CGU Flood Cover

CGU includes flood cover as a policy feature on Home and Landlords insurance. This ensures that all customers are covered for damage caused by water giving you peace of mind when water damage occurs.

Need to make an insurance claim?

Step 1. Call 13 24 80 with your policy number and any other information about the incident handy.

Step 2. We’ll kick off the claims process, and keep you informed every step of the way.

Things you should know

1. Building and contents calculators are provided by CoreLogic and should only be used as a guide. These calculators' estimates may be different than estimates you get during your quote. We do not guarantee the accuracy or currency of the estimates.

Other Home Insurance Products

Building Insurance

Contents Insurance

Landlords Insurance