What is Contents Insurance?

When you take out Contents Insurance, you’re taking out cover for the things inside your home – like whitegoods, art, electronic equipment, jewellery and furniture. How much you’re covered for depends on a few things. You choose the sum insured for all your contents (we’re here to help if need be), and then you can choose from three levels of cover – Premium, Quality or Basic. To really wrap your head around what’s covered with our Contents Insurance, you should take a look at each Product Disclosure Statement (PDS): Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

How much does Contents Insurance cost?

When we calculate your contents insurance premium, we look at a whole range of factors – from the amount of contents you are insuring, to where you live, and more. The best way to answer this question is to complete a quick quote . You'll have an answer in less than five minutes.

What isn't covered by Contents Insurance?

This depends on the type of policy you’ve taken out. Each of our Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover. In short, you’re not covered for any foreseeable event or for general wear and tear (for example, your home and contents deteriorating over time due to age). We encourage you to read your PDS to see the full list of what is and isn’t covered: Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

Is Contents Insurance best for me?

If you’re not concerned about covering the building you live in – for example, you may be renting the home – then Contents Insurance is a great way to cover all your possessions in the event that they are damaged or stolen. To understand what you’re covered for (e.g. flood, fire, break-ins, etc), please read these: Premium – Accidental Damage PDS Quality – Listed Events PDS Basic – Fundamentals PDS

Contents Insurance

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Compare Contents Insurance

With CGU Contents Insurance, you’re covered for a wide range of items – from furniture to jewellery to TVs and laptops. It even covers your carpet and curtains. You’ve got three options for your Contents Insurance. With each, you’re guaranteed to love CGU’s attentive, quick service whenever you have questions or need to make a claim.

Premium cover

Accidental damage

Enjoy ultimate peace of mind with CGU's highest level of cover for your contents. As well as cover for events like flood, fire and theft, Premium will cover you for almost any type of accidental loss or damage. What’s more, your contents are covered anywhere in Australia and NZ for up to 90 days at a time.

Quality cover

Listed events

Get exceptional value for money with Quality cover, and know that you’re covered for a very wide range of natural disasters, weather events, break-ins and more.

Basic cover

Fundamentals

Basic has you covered for floods, fires, break-ins and more. You’ll be pleasantly surprised at just how much cover you get!

Compare our three covers

Accidental damage or accidental loss
Valuable items
Jewellery, mobile phones, tablets, laptops, cameras & photography equipment, portable music players etc
Optional additional valuables cover
Worldwide cover for up to 90 consecutive days (with a reduced excess of $250)
Contents at home in the open air
Burning out of electrical motors
For motors up to 15 years old
Food spoilage
Following certain events, see the PDS for details
Vet expenses if your pet is injured in a road accident
Liability cover
Up to $20 million
Bicycle cover
Up to $20,000
Flood cover
New-for-old replacement cover (contents)
Credit card and transaction card misuse
Small boats and watercraft
Up to $5,000

Premium cover

Accidental damage

Yes
Yes
Up to 20% of your sum insured or up to $7,500, whichever is greater (includes GST).
Up to $2,500 per item, pair, set, collection or system as applicable
optional extra
Yes
Yes
Yes
Up to $500 (includes GST) under this additional cover
Yes
Up to $500 (includes GST)
Yes
Worldwide
Yes
Include accidents,
except when racing
Yes
Yes
Yes
Up to $5,000 (includes GST)
Yes
Max length 4m -
motors less than 10hp

Get a quote

Quality cover

Listed Events

No
Yes
Up to 20% of your sum insured or $5,000, whichever is greater (includes GST).
Up to $2,500 per item, pair, set, collection or system as applicable
optional extra
Yes
Up to $2,000 for the events listed (includes GST)
Yes
Yes
Up to $500 (includes GST) under this additional cover
Yes
Up to $500 (includes GST)
Yes
Australia wide
Yes
Yes
Yes
Yes
Up to $5,000 (includes GST)
Yes
Max length 4m -
motors less than 10hp

Get a quote

Basic cover

Fundamentals

No
Yes
Up to $2,000
(includes GST).
Up to $1000 per item, pair, set, collection or system as applicable
No
Yes
Up to $1,000 for the events listed (includes GST)
No
No
No
Yes
Australia wide
Yes
Yes
Yes
Yes
Up to $1,000 (includes GST)
Yes
Max length 3m -
unpowered only

Get a quote

Terms and conditions apply to all cover types so please review the PDS for full terms and conditions.

Do you know how much it would cost to rebuild your home and replace your items?

Use our building and contents calculators to get an estimate¹.

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Home contents calculator

Contents Insurance FAQs

What is Contents Insurance?
When you take out Contents Insurance, you’re taking out cover for the things inside your home – like whitegoods, art, electronic equipment, jewellery and furniture.

How much you’re covered for depends on a few things. You choose the sum insured for all your contents (we’re here to help if need be), and then you can choose from three levels of cover – Premium, Quality or Basic.

To really wrap your head around what’s covered with our Contents Insurance, you should take a look at each Product Disclosure Statement (PDS):
How much does Contents Insurance cost?

When we calculate your contents insurance premium, we look at a whole range of factors – from the amount of contents you are insuring, to where you live, and more.

The best way to answer this question is to complete a quick quote. You'll have an answer in less than five minutes.
What isn't covered by Contents Insurance?
This depends on the type of policy you’ve taken out. Each of our Contents Insurance policies comes with a Product Disclosure Statement (PDS), which lists out all the exclusions to your cover.

In short, you’re not covered for any foreseeable event or for general wear and tear (for example, your home and contents deteriorating over time due to age).

We encourage you to read your PDS to see the full list of what is and isn’t covered:
Is Contents Insurance best for me?
If you’re not concerned about covering the building you live in – for example, you may be renting the home – then Contents Insurance is a great way to cover all your possessions in the event that they are damaged or stolen.

To understand what you’re covered for (e.g. flood, fire, break-ins, etc), please read these:

Understanding your Contents Insurance quote

Amount insured

Whether you’re insuring your building, your contents or both, the higher the sum you choose to insure then the higher your premium will be.

Your excess

The higher your excess (which is the amount you pay when you make a claim), the lower your premium will be. This is entirely up to you.

Your location

Some areas are more prone to burglary or damage than others. CGU calculates the probability of an event occurring in your area and applies it to your premium.

It's the little things that make our Contents Insurance better

Generous new-for-old replacement

If your saggy old sofa is destroyed in a fire or flood, we’ll replace it with a new one. In other words, with our new-for-old replacement there’s no depreciation on your contents.
Heaps of additional benefits

Get cover for all types of possessions, from electronic equipment to credit cards. We’ll even cover your heirloom crystal vase (if you’ve got one).
Great claims service

We go out of our way to make the claims process hassle-free, and we pay valid claims as quickly as we can. After all, you’ve got other things to worry about.
Read our blog article

The burglars' shopping basket

Need help choosing the right insurance?

We’re here to help you work out which home insurance policy is right for you. Our friendly CGU insurance specialists can answer all your questions, or you can turn to an insurance adviser for help in assessing your risk and working out the right cover for your needs.

Get a quick quote Speak to a CGU specialist

Product Disclosure Statements

Before you decide on the cover that’s right for you, read the Product Disclosure Statement (PDS) and Target Market Determinations. In the PDS you’ll learn everything you need to know about what’s covered and what’s not.

For previous policy booklets, check our policy booklets page.

Whenever you need us, we're right here

Making sure you're OK

If your home is badly damaged and you find yourself without anywhere to live, we’ll look after you with temporary accommodation for up to 12 months.
How to claim

Step 1. Call 13 24 80 with your policy number and any details you have (like where the incident happened and if anyone else was involved).

Step 2. We’ll assign one of our consultants to your claim and give you a claim reference number.

CGU Flood Cover

CGU includes flood cover as a policy feature on Home and Landlords insurance. This ensures that all customers are covered for damage caused by water giving you peace of mind when water damage occurs.

CGU Flood Cover additional information

Need to make an insurance claim?

Step 1. Call 13 24 80 with your policy number and any other information about the incident handy.

Step 2. We’ll kick off the claims process, and keep you informed every step of the way.

Visit the Claims hub

Get a Contents Insurance quote today

Get a quick quote

Other home insurance products

Building and Contents Insurance

Building Insurance

Home Insurance

Contents Insurance

Compare Contents Insurance

Premium cover

Quality cover

Basic cover

Premium cover

Quality cover

Basic cover

Do you know how much it would cost to rebuild your home and replace your items?

Contents Insurance FAQs

What is Contents Insurance?

How much does Contents Insurance cost?

What isn't covered by Contents Insurance?

Is Contents Insurance best for me?

Understanding your Contents Insurance quote

Amount insured

Your excess

Your location

It's the little things that make our Contents Insurance better

Generous new-for-old replacement

Heaps of additional benefits

Great claims service

Read our blog article

Need help choosing the right insurance?

Product Disclosure Statements

Whenever you need us, we're right here

Making sure you're OK

How to claim

CGU Flood Cover

Need to make an insurance claim?

Get a Contents Insurance quote today

Other home insurance products

Things you should know

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